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Tech Note 16-07

The comm_status register reflects certain errors by numeric representation when connecting to a VTN. This is also reflected in the Alarm Panel on the Home page.

  • -1 is a failure to connect at all. This indicates an incorrect URL for the VTN in the dras_client.ini file. The failing URL should be shown in the logs on the status page.
  • -2 is an XML parse failure
  • -3 is non-200 response code from the server usually an authentication error meaning bad cert, user name or password when used
  • 225 is a General Failure for 1.0 & 2.0a Top Node. This could be caused from an incorrect URL, the VTN not responding to a request within certain time parameters, or an error in the parse of the payload.