GRIDlink User Manual

Privacy Policy

by | Nov 27, 2024 | about

Annectsys Inc. dba GRIDlink Technologies

Effective Date: January 1, 2024

At IC SYSTEMS, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal information when you make purchases from us using Stripe credit card processing.

By purchasing from us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you make a purchase from us, we collect certain personal information from you. This includes:

  • Personal Identifiable Information (PII): Name, email address, billing address, shipping address, and phone number.
  • Payment Information: Credit or debit card details, transaction amounts, and any other necessary details to complete the transaction.
  • Technical Information: IP addresses and other data that Stripe and our system may collect for security and transaction processing.

2. How We Use Your Information

We collect and use your personal information to:

  • Process payments for your orders.
  • Verify your identity for security purposes.
  • Communicate with you regarding your purchase and provide customer service.
  • Improve and enhance our services.

We do not store or have direct access to your complete credit card details. All payment information is processed securely by Stripe, and they handle this information according to their privacy policies.

3. Payment Processing with Stripe

We use Stripe, a third-party payment processor, to handle your transactions. Stripe may collect and store your payment information for the purpose of facilitating transactions. Stripe adheres to strict security measures to protect your data.

You can view Stripe’s Privacy Policy here: https://stripe.com/privacy.

4. Sharing of Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the purposes of:

  • Completing transactions (e.g., payment processors like Stripe).
  • Compliance with legal obligations, such as responding to court orders or legal requests.

5. Data Security

We use reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the security of your data.

We encourage you to take precautions, such as using strong passwords and keeping your payment details private.

6. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Request the deletion of your data where applicable.

To exercise these rights, please contact us at support@icsystemsinc.com.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant updates by posting the new policy on our website and updating the “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Annectsys Inc. dba ICSYSTEMS
Irvine, CA. USA
949 857-6600

support@icsystemsinc.com