Fails to Come Online with GRIDview

by | Jan 11, 2024 | Trouble Shooting E-CE Series, Trouble Shooting E2-Group

Problem:

On a reboot the GRIDlink E Series does not come back Online with GRIDview.

Solution:

This is usually caused by the internal clock is out of sync. GRIDlinks will eventually sync with it’s configured ntp.pool but if the user needs to reconnect immediately follow this procedure:

Sync to Browser

Time Settings

Admin > System Time

Time Zone: ie US/Pacific
Sync to NTP Server: No
Set Date & Time Manually
or
[Use Browser Time]

System Time – Sync to NTP Server

After System Time is set re-establish the automatic synchronization with a pool ntp server.

Time Settings

Admin > System Time

Time Zone: US/Pacific
Sync to NTP Server: Yes
NTP Server Name/IP: us.pool.npt.org
Update Frequency: Hourly

Reboot