Trouble Shooting by Marketing | Jan 2, 2017 | GRIDlink E Series-Group, GRIDlink E2 Series-Group, Installation IPm-Group Trouble Shooting 113 / 135 IPm Series 113/135 Series ADR Client Aborts or Restarts ContinuouslyCycle PowerDO 4 cycling On-OffGRIDlink starts Event early or ends lateGRIDview – Does Not ConnectGRIDview & VTN Lost ConnectionReplacing ModuleRS485 Comm Error (Red LED) E / E2 Series E & E2 Series Synchronize System Clock E Series Sync to NTP Server Fail – E Series Relay Dead-band E Series Fails GRIDview Update CE Series Cell does not Fail-Over GRIDview Cloud Connection GRIDview Conection Load sxClient / GRIDview – ToolkitGRIDview Data doesn’t downloadChange sxClient / GRIDview – Telnet h Contents Troubleshooting –113/135 IPm Series –E / E2 Series –GRIDview Cloud Connection –Networks –OpenADR 2.0b –General –VTN Connection Networks Networks WiFi TroubleshootingWiFi radio LED indicatorsVTN Disconnect TestTroubleshooting Network Connection 113/135 SeriesShow Network Adapter SettingsPing a DeviceGRIDview & VTN Lost ConnectionGRIDview – Does Not ConnectFinding MAC Address in ToolkitCheck Internet Connection OpenADR 2.0b Open ADR 2.0b ADR Client Aborts or Restarts ContinuouslyComm Error Codes with the VTNcURL Error 60 – peer certificate cannot be authenticatedCycle PowerError Codes – cURL / HTTP / OpenADR ComplianceGRIDview – VTN Disconnect Trouble ShootingNo Connection to VTN or GRIDview General General RS485 Comm Error (Red LED)Replacing ModuleRemote I/O not responding to commandsKYZ Meter Stopped LoggingHow to Power Cycle the GRIDlinkGRIDlink starts Event early or ends late Customer (Private) h Contents Troubleshooting –113/135 IPm Series –E / E2 Series –GRIDview Cloud Connection –Networks –OpenADR 2.0b –General –VTN Connection VTN (Virtual Top Node) Connection VTN Connection Check Internet ConnectionComm Error Codes with the VTNcURL Error 60 – peer certificate cannot be authenticatedError Codes – cURL / HTTP / OpenADR ComplianceIntermittent Off Line with 2.0b VTNNo Connection to VTN or GRIDview ! top
