GRIDlink User Manual

Check Power & Network

LEDs

Click on image to enlarge

PWR – (Power) ON Solid

If the IPm is configured for DHCP and the network DHCP server does not assign an IP address, the DC Power light will blink. Contact the network administrator.

100 –  (Network Speed) ON Solid

ACT- (Activity) Blinking

 

Check Ethernet Connection

LEDs

Check the port the network CAT5 cable is plugged into. It should be the top-right hand port. Same as the black cable shown here.

The port on the left is for a serial cable.

If the Ethernet cable is correct, pull it out and plug into any laptop and see if you can browse the Internet. If the laptop can browse then the controller can as well.

White Listing on Network

Some networks restrict access to external websites. If your network has such restrictions, please ensure that the following URL is whitelisted:
https://na.gridview.technology

Reloading GRIDview

In some cases, a clean reinstall of GRIDview may be necessary. This is a two-part process.
Please follow the instructions at the following link:
Installation link…