by Marketing | Jul 9, 2024 | Trouble Shooting 113 135 Series-Group, Trouble Shooting Open ADR 2.0b-Group
Cycle Power It may become necessary to cycle the power to a GRIDlink to re-establish a network connection to the Utility ADR Server or GRIDview. Most common reasons are changes made to the network and the GRIDlink is unable to get an IP Address. It is important to...
by Marketing | Jan 18, 2023 | Trouble Shooting 113 135 Series-Group, Trouble Shooting Networks-Group
GRIDview & VTN Lost Connection The connection to GRIDview and the VTN are 2 separate processes. They work independently of each other. When both connections are lost it is a clear indication of a network or physical problem. Here are the steps to determine the...
by Alex Bryant | Mar 29, 2022 | Tech Notes-Group, Trouble Shooting 113 135 Series-Group, Trouble Shooting General-Group
RS485 Comm Error (Red LED) There is a known issue due to a bad RS485 transceiver IC. The following is the note from the engineer at Red Lion: Trouble Shooting The problem only happens when the remote device presents a resistive load. Customers with long runs of...
by Marketing | Sep 11, 2019 | Trouble Shooting 113 135 Series-Group, Trouble Shooting Open ADR 2.0b-Group
ADR Client Aborts or Restarts Continuously This guide applies to 2.0b only. Symptom is the DO4 LED remains off and the GRIDlink consistently will not connect tot the VTN. The logs report restarting of the VEN client every minute or so. There are 2 possibilities of...
by Marketing | May 17, 2019 | Trouble Shooting 113 135 Series-Group, Trouble Shooting Networks-Group
GRIDview – Does Not Connect Trouble Shooting Networks Check Power & Network Click on image to enlarge PWR – (Power) ON Solid If the IPm is configured for DHCP and the network DHCP server does not assign an IP address, the DC Power light will blink....
by Marketing | Aug 2, 2018 | FAQ 113-135 Series-Group, Trouble Shooting 113 135 Series-Group, Trouble Shooting General-Group
GRIDlink starts Event early or ends late Trouble Shooting As shown to the left, relay 3 changes state to ON prior to the start of the High Signal and returns to OFF for a period of time after the High Signal ends. Go to the Home page in GRIDview Click the data...
