by Marketing | Jun 10, 2021 | Trouble Shooting 113 135 Series-Group, Trouble Shooting E-CE Series, Trouble Shooting General-Group, Trouble Shooting Open ADR 2.0b-Group
E-CE Series fails to Read/Write Valid Modbus I/O Transfers Although a valid Modbus configurations has be loaded in a E or CE series, the remote device such as an IPm does not reflect the data transfers. Trouble Shooting Solution: Although this type of Modbus...
by Marketing | Aug 2, 2018 | FAQ 113-135 Series-Group, Trouble Shooting 113 135 Series-Group, Trouble Shooting General-Group
GRIDlink starts Event early or ends late Trouble Shooting As shown to the left, relay 3 changes state to ON prior to the start of the High Signal and returns to OFF for a period of time after the High Signal ends. Go to the Home page in GRIDview Click the...
by engineering | Jul 26, 2016 | Trouble Shooting General-Group, Uncategorized
In order to determine how a GRIDlink behaves when there is a network comm loss here is the correct method. Disconnecting the CAT5e cable from the GRIDlink from the cell modem in Fig. 1 or the LAN switch in Fig. 2 will in most cases require a reboot to reconnect to the...
by engineering | May 19, 2015 | Trouble Shooting 113 135 Series-Group, Trouble Shooting General-Group
Replacing Module Trouble Shooting Removal Under specific circumstances and some warranty mitigations tech support may opt for this procedure. STEPS 1. Turn Off power. 2. Grasp Master Module on the top and the bottom tabs marked “PRESS” 3. Squeeze...
by engineering | Nov 21, 2014 | Trouble Shooting General-Group, Uncategorized
Inspect Locally If the meter is sending pulses, the corresponding LEDS should be lighting on each pulse. This can also be checked remotely...
by engineering | Nov 3, 2014 | Trouble Shooting General-Group, Uncategorized
You will need to know the IP address of the Master RTU or GRIDlink and the Remote I/O. In cases where there are multiple remote I/Os and especially where some are used on other networks make sure the correct serial number is being used in this location. Each remote...
