by Marketing | Jul 9, 2024 | Trouble Shooting 113 135 Series-Group, Trouble Shooting Open ADR 2.0b-Group
Cycle Power It may become necessary to cycle the power to a GRIDlink to re-establish a network connection to the Utility ADR Server or GRIDview. Most common reasons are changes made to the network and the GRIDlink is unable to get an IP Address. It is important to...
by Marketing | Oct 20, 2022 | Landing Page, Trouble Shooting Open ADR 2.0a-Group, Trouble Shooting Open ADR 2.0b-Group
GRIDview – VTN Disconnect Trouble Shooting Trouble Shooting Open ADR GRIDview - VTN Disconnect Trouble Shooting Check Internet ConnectionCommunication Error Codes with the VTNcURL Error 60 – peer certificate cannot be authenticatedcURL Errors 2.0a/bIntermittent Off...
by Marketing | Oct 19, 2022 | Trouble Shooting Open ADR 2.0b-Group, Uncategorized, VTN GRIDview disconnect-Group
cURL Error 60 – peer certificate cannot be authenticated PROBLEM: A new VTN won’t connect or disconnects after a OpenADR package upgrade. This will require Admin privileges in GRIDview to resolve. Trouble Shooting Open ADR GRIDview View / Status: Open the status...
by Marketing | Sep 11, 2019 | Trouble Shooting 113 135 Series-Group, Trouble Shooting Open ADR 2.0b-Group
ADR Client Aborts or Restarts Continuously This guide applies to 2.0b only. Symptom is the DO4 LED remains off and the GRIDlink consistently will not connect tot the VTN. The logs report restarting of the VEN client every minute or so. There are 2 possibilities of...
by Marketing | Jan 27, 2019 | Trouble Shooting Open ADR 2.0a-Group, Trouble Shooting Open ADR 2.0b-Group, VTN GRIDview disconnect-Group
Error Codes – cURL / HTTP / OpenADR Compliance Trouble Shooting Open ADR Error Codes – cURL / HTTP / OpenADR Compliance Error Code Type Name Description 0 cURL CURLE_OK All fine. Proceed as usual. 1 cURL CURLE_UNSUPPORTED_PROTOCOL The URL you passed to...
by engineering | Apr 8, 2017 | Trouble Shooting Open ADR 2.0a-Group, Trouble Shooting Open ADR 2.0b-Group, VTN GRIDview disconnect-Group
No Connection to VTN or GRIDview This guide applies to new installations or recovery after long-term inactivity. Trouble Shooting The GRIDview Cloud connection provides a robust back-end connection which authenticates differently than the Open ADR server. As a...
