by Marketing | Jan 11, 2024 | Trouble Shooting E-CE Series, Trouble Shooting E2-Group
Modbus Transfer Fails to Remote IO Trouble Shooting Problem: Modbus TCP Transfers to Remote IO connected on Ethernet ports 1 through 4 fail. Solution: These ports are set up an a DHCP Server and will communicate with Remote IO having a static IP. Make sure they have...
by Marketing | Jan 11, 2024 | Trouble Shooting E-CE Series, Trouble Shooting E2-Group
Fails to Come Online with GRIDview Trouble Shooting Problem: On a reboot the GRIDlink E Series does not come back Online with GRIDview. Solution: This is usually caused by the internal clock is out of sync. GRIDlinks will eventually sync with it’s configured...
by Marketing | Apr 17, 2023 | Trouble Shooting E-CE Series, Trouble Shooting E2-Group
Sync to NTP Server Fail – E Series The Red Lion RAM System Time will not sync with the pool time server thereby causing tags from updating to GRIDview and participating in AutoDR Events. Here is how to correct it. Trouble Shooting Solution: System log Click on...
by Marketing | Mar 23, 2023 | Quick Start Guide ADR, Trouble Shooting E-CE Series, Trouble Shooting E2-Group
Synchronize System Clock – E Series The Red Lion RAM system clock will synchonize with the NTP pool hourly.If power is OFF for a long duration, the clock at boot-up may not have a chance to sync with the NTP server thereby causing tags not to update to GRIDview...
by Marketing | Nov 12, 2021 | Trouble Shooting E-CE Series, Trouble Shooting E2-Group
E Series Fails GRIDview Update Trouble Shooting Problem: The E2 Series was powered but was without an Internet connection for a long period of time, once reconnected the Tags fail to update. The status report updates once but fails further updates. Solution: This is...