by Marketing | Oct 19, 2022 | Trouble Shooting Open ADR 2.0b-Group, Uncategorized, VTN GRIDview disconnect-Group
cURL Error 60 – peer certificate cannot be authenticated PROBLEM: A new VTN won’t connect or disconnects after a OpenADR package upgrade. This will require Admin privileges in GRIDview to resolve. Trouble Shooting Open ADR GRIDview View / Status: Open the status...
by Marketing | Jan 27, 2019 | Trouble Shooting Open ADR 2.0a-Group, Trouble Shooting Open ADR 2.0b-Group, VTN GRIDview disconnect-Group
Error Codes – cURL / HTTP / OpenADR Compliance Trouble Shooting Open ADR Error Codes – cURL / HTTP / OpenADR Compliance Error Code Type Name Description 0 cURL CURLE_OK All fine. Proceed as usual. 1 cURL CURLE_UNSUPPORTED_PROTOCOL The URL you passed to...
by engineering | Apr 9, 2017 | Trouble Shooting Networks-Group, VTN GRIDview disconnect-Group
Check Internet Connection A laptop will aid in determining of the Internet is accessable. Trouble Shooting Open ADR Using a Laptop To check that there is an Internet connection, your laptop should have the same IP address setup as the GRIDlink (DHCP or static). If...
by engineering | Apr 8, 2017 | Trouble Shooting Open ADR 2.0a-Group, Trouble Shooting Open ADR 2.0b-Group, VTN GRIDview disconnect-Group
No Connection to VTN or GRIDview This guide applies to new installations or recovery after long-term inactivity. Trouble Shooting The GRIDview Cloud connection provides a robust back-end connection which authenticates differently than the Open ADR server. As a...
by engineering | Jan 11, 2017 | VTN GRIDview disconnect-Group
Intermittent Off Line with 2.0b VTN In Open ADR 2.0b there are a number of factors which can cause a failure to connect to the VTN. Intermittent failures are not uncommon therefore we must examine the QOS (Quality of Service) to determine if the failures will affect...
by engineering | Jul 13, 2016 | Trouble Shooting Open ADR 2.0a-Group, Trouble Shooting Open ADR 2.0b-Group, VTN GRIDview disconnect-Group
Communication Error Codes with the VTN The comm_status register reflects certain errors by numeric representation when connecting to a VTN. This is also reflected in the Alarm Panel on the Home page. Trouble Shooting Open ADR -1 is a failure to connect at all. This...
