Trouble Shooting by Marketing | Jan 2, 2017 | Uncategorized Trouble Shooting Trouble Shooting (General) RS485 Comm Error (Red LED)Replacing ModuleRemote I/O not responding to commandsKYZ Meter Stopped LoggingHow to Power Cycle the GRIDlinkGRIDlink starts Event early or ends late Trouble Shooting Networks WiFi TroubleshootingWiFi radio LED indicatorsVTN Disconnect TestTroubleshooting Network Connection 113/135 SeriesShow Network Adapter SettingsPing a DeviceGRIDview & VTN Lost ConnectionGRIDview – Does Not ConnectFinding MAC Address in ToolkitCheck Internet Connection Trouble Shooting 2.0a Comm Error Codes with the VTNError Codes – cURL / HTTP / OpenADR ComplianceGRIDview – VTN Disconnect Trouble ShootingNo Connection to VTN or GRIDviewOff Line with VTN 2.0a Trouble Shooting Open ADR 2.0b ADR Client Aborts or Restarts ContinuouslyComm Error Codes with the VTNcURL Error 60 – peer certificate cannot be authenticatedError Codes – cURL / HTTP / OpenADR ComplianceGRIDview – VTN Disconnect Trouble ShootingNo Connection to VTN or GRIDview GRIDview - VTN Disconnect Trouble Shooting Check Internet ConnectionComm Error Codes with the VTNcURL Error 60 – peer certificate cannot be authenticatedError Codes – cURL / HTTP / OpenADR ComplianceIntermittent Off Line with 2.0b VTNNo Connection to VTN or GRIDview Trouble Shooting Dynamic ADR Relay Deadband Trouble Shooting 113/135 Series ADR Client Aborts or Restarts ContinuouslyDO 4 cycling On-OffGRIDlink starts Event early or ends lateGRIDview – Does Not ConnectGRIDview & VTN Lost ConnectionReplacing ModuleRS485 Comm Error (Red LED) Trouble Shooting E Series Synchronize System Clock E Series Sync to NTP Server Fail – E Series Relay Dead-band E Series Fails GRIDview Update CE Series Cell does not Fail-Over Trouble Shooting GRIDview GRIDview Data doesn’t download Customer (Private)