by Marketing | Jan 11, 2024 | Trouble Shooting E-CE Series, Trouble Shooting E2-Group
Modbus Transfer Fails to Remote IO Trouble Shooting Problem: Modbus TCP Transfers to Remote IO connected on Ethernet ports 1 through 4 fail. Solution: These ports are set up an a DHCP Server and will communicate with Remote IO having a static IP. Make sure they have...
by Marketing | Jan 11, 2024 | Trouble Shooting E-CE Series, Trouble Shooting E2-Group
Fails to Come Online with GRIDview Trouble Shooting Problem: On a reboot the GRIDlink E Series does not come back Online with GRIDview. Solution: This is usually caused by the internal clock is out of sync. GRIDlinks will eventually sync with it’s configured...
by Marketing | Mar 23, 2023 | Quick Start Guide ADR, Trouble Shooting E-CE Series, Trouble Shooting E2-Group
Synchronize System Clock – E Series The Red Lion RAM system clock will synchonize with the NTP pool hourly.If power is OFF for a long duration, the clock at boot-up may not have a chance to sync with the NTP server thereby causing tags not to update to GRIDview...
by Marketing | Nov 12, 2021 | Trouble Shooting E-CE Series, Trouble Shooting E2-Group
Trouble Shooting – E Series Trouble Shooting Problem: The E2 Series was powered but was without an Internet connection for a long period of time, once reconnected the Tags fail to update. The status report updates once but fails further updates. Solution: This...
by Marketing | Nov 10, 2021 | Trouble Shooting E-CE Series
CE Series Cell does not Fail-Over How do I test if my cell fail-over is working? Trouble Shooting How to Test: The test is simple. First note that unit is online by either seeing it Online in GRIDview or the DO 4 LED on the IPm is ON. This indicates that the...